Sync Shopee and Shopify inventory

Your Shopify store is the channel you control and Shopee is the one with the traffic. Running both means the same stock is exposed to a marketplace campaign and to your own marketing at the same time.

Why this pairing goes wrong

The failure mode here is asymmetric. A Shopee campaign can clear your shelf in an afternoon while your own store keeps advertising the same units, and your own-store customers are the ones you least want to disappoint, because you paid to acquire them.

What trips people up

Shopify tracks inventory only if you tell it to
Inventory tracking is off by default on many Shopify products, and a product needs it switched on before it can sync. Turn it on for everything you want EMMA to keep in step.
Pick your Shopify location
Choose the Shopify inventory location that holds your genuinely sellable stock. That is the one EMMA keeps in step with Shopee and every other channel you sell on.
Variants need their own SKUs
Matching is by SKU, not product title, because your Shopify titles and your Shopee titles will never be identical. Every variant needs a unique, non-empty SKU on both sides.
Both move in real time
This pairing is as fast as EMMA gets: a sale on either side reaches the other within seconds, with no schedule to wait for.

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Shopee integration in detail · Shopify integration in detail · Multichannel inventory management in Singapore

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