HELP CENTER
If your business requires linking more than 5 sales channels to your EMMA account, you can purchase the "Additional Sales Channels" add-on.
📝 Prerequisites
Plan Requirement: This add-on is only available to users who are currently subscribed to the Advanced Plan.
💳 How to Purchase the Add-On
Follow these steps to add the "Additional Sales Channels" add-on to your subscription.
Step 1: Log In and Navigate to Settings
Log in to your account at
app.emma.com.sgNavigate to Settings by clicking the Settings tab in the left-hand navigation bar.

Step 2: Go to Manage Subscription
Click on "Manage Subscription".

Step 3: Select Your Plan Card
Click on the Plan Information Card (the white card displaying your current plan details).

Step 4: Edit Your Subscription
Click on "Edit Subscription".

Step 5: Add Add-ons
Click on "Add Add-ons".

Step 6: Select the Additional Sales Channel Add-on
Select the "Additional Sales Channel" option and click "Add".

Step 7: Specify Quantity and Update
Edit the quantity to reflect how many extra channels you require above the initial 5.
Click "Update Subscription" to confirm your purchase.
Billing Note: You will be charged a pro-rated amount for the add-ons for the remainder of your current billing period immediately. From the next billing period onwards, the add-on fees will be included in your regular monthly invoice.

✅ Next Steps
Once the add-on has been purchased, you can now proceed to link your additional sales channels immediately within your EMMA dashboard.



